Spot Customer’s Churn Signals Accurately
Leverage our Retention Expert to predict churn propensity against each customer with high accuracy. It can also suggest possible causes for churn and recommendations on the next best offers/ actions to mitigate churn and drive win-back.
Create Hyper Personalized Experiences with Ease for Driving Upsell/Cross-sell
Leverage our Sales Expert to get actionable customer insights like product affinity, channel affinity and spend propensity. Make use of these insights to do precise segmentation and construct 1-1 personalization strategy. AI can also recommend next best offers at scale to improve upsell/cross-sell rates across the customer touchpoints.
Improve Marketing Outcomes with AI-Guided Optimization
Leverage the Sales Expert and Retention Expert to automatically assign star ratings to marketing campaigns based on their performance against the set goals for marketers to review. They can scan all live campaigns & offers intended for upsell/cross-sell and retention at scale to spot opportunities to improve performance and alert marketers. It can also identify optimization opportunities and can suggest new segments and campaign/offer constructs.
CUSTOMER SUCCESS
Track and re-engage inactive customers and stimulate usage through contextual offers
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28%
drop in churn among the targeted base
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14%
increase in monthly usage
A leading Telco leverages Flytxt’s AI to accelerate business outcomes of upsell/cross-sell campaigns
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2X
times improvement in net conversion rate
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70%
increment in unique target conversion
