July 8, 2026
We’re now in an entirely new phase of the development of artificial intelligence. Once just a technology to automate mundane processes for businesses and perform analytics on large amounts of data, the expectation for AI is now much more sophisticated. Enterprises increasingly require AI to comprehend and provide explanations for complex business environments, make credible decisions autonomously and execute the actions taken within regulatory and enterprise governance frameworks.
July 8, 2026
Flytxt has expanded its partnership with Digicel Group by deploying its AI-powered customer engagement platform at Digicel Trinidad & Tobago, extending the telecommunications provider’s use of artificial intelligence to support customer value management, personalized marketing, and omnichannel engagement. The rollout reflects a broader trend across the telecom industry as operators invest in AI-driven marketing platforms to improve customer retention, increase revenue opportunities, and automate customer engagement at scale.
June 25, 2026
Flytxt has inaugurated its AI Research Centre in Delhi, marking a significant milestone in its journey to build next-generation Enterprise AI from India for the world. The centre was inaugurated by Professor Abhay Karandikar, Full-time Member of NITI Aayog, in the presence of Professor Santanu Chaudhury, Flytxt’s Technology Advisor, along with the company’s Chairman, CEO, CTO, and leadership team.
January 29, 2026
Flytxt has been recognised as a Niche Player in the Gartner Magic Quadrant 2025 for AI in CSP Customer and Business Operations for the second consecutive year. To us, this repeated inclusion validates Flytxt’s differentiated market play – delivering purpose-built AI for CSPs and subscription businesses to drive autonomous decisions and actions across sales and marketing, product and pricing, and customer care for driving desired business outcomes.
