AI-Driven CX & CLTV Automation for Telcos & BFSI

Driving Measurable Business Outcomes

Agentic AI for CX

Have accurate insights by using purpose-built AI designed and trained with trillions of curated domain data. Achieve desired business outcomes from CX workflows faster.

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Omni-channel CVM

Orchestrate seamless, multi-wave, omni-channel engagements across customer touchpoints. Create more intuitive, profitable experiences.

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Federated Marketing

Enable B2C enterprises to collaborate and mutually share insights on common customers’ usage behavior. Ensure tight compliance with data privacy norms.

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What Challenges Would You Like to Solve?

Digital

Struggling to prevent silent churn and increase active user base?

Encountering difficulties in effectively nurturing your users?

Find out how we can help you solve them and more >>

Care

Wish to empower agents with real-time intelligence to improve productivity?

Looking to reduce customer effort and drive self-care adoption?

Find out how we can help you solve them and more >>

Marketing

Striving to spot churn signals accurately for initiating timely action?

Struggling to maximise upsell/cross-sell opportunities accross the base?

Find out how we can help you solve them and more >>

Powered by Flytxt Products

A multi-agent system with built in Expert agents for enterprises to create autonomous and outcome-directed CX workflows effortlessly

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An integrated cloud platform that packages analytics and marketing automation capabilities for marketers to execute Omni-channel Customer Lifetime Value Management workflows

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Customer Success Stories

Casestudy

Elevating Employee Care & Experiences

AI unified HR policies, documents, and real-time HRMS data into a single conversational self-service experience for employees
Improved employee experience through intuitive self-service

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Casestudy

Increasing Customer Servicing Efficiency

AI predicted customer intent in real-time; provided agents with contextual insights
60% accuracy in call intent prediction; 25% reduction in average handle time.

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Casestudy

Expanding the Active User Base

AI personalised onboarding and nurtured user journeys across services driving sustained engagement at scale
30% uplift in DAUs; 8% growth in MAUs

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Accelerating Digital Services Revenue

AI personalized content discovery across multiple services accelerating engagement and driving subscriptions
18% increase in music streaming; 10% increase in infotainment viewership

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CUSTOMER Testimonials

I appreciate the effort put by Flytxt in revamping our CVM platform successfully and on-time. It proves that a success story can be created with proper planning and execution; and physical presence is not a barrier to executing business goals