Beyond Predictions

Trusted by 80+ enterprises across 50+ countries

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Award Winning AI, Recognised Globally

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The 2025 Global Company of the Year in the Agentic AI for Customer Experience (CX).
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Named as a Niche Player in the Gartner Magic Quadrant 2025 for AI in CSP Customer and Business Operations.
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A leading AI vendor in Customer Analytics Technologies, Q4 2025.
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AI Gamechanger in Growth category in 2025 Telecom Awards.
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A leading Generative AI vendor in Telecoms Activity Tracker, 2025.

Infinite Impact: Success Stories across Marketplaces

Growing Assets Under Management (AUM)

Growing Assets Under Management (AUM)

  • AI recommended next best mutual funds for each investor
  • 7.45% conversions; 3.14% increase in AUM in a month
Increasing Micro-asset Business and Collection Efficiency

Increasing Micro-asset Business and Collection Efficiency

  • AI guided customers with contextual nudges and timely interventions while onboarding
  • 8% increase in monthly revenue
Accelerating Digital Business Growth

Accelerating Digital Business Growth

  • AI recommended next best insurance policy for existing customers
  • 2X higher inquiries generated; 12% higher new policy subscription
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Elevating Customer Loyalty

Elevating Customer Loyalty

  • AI predicted inactive prepaid users; recommended next best offers to reengage them
  • 28% reduction in churn; 14% increase in monthly usage
Accelerating Product Revenue Growth

Accelerating Product Revenue Growth

  • AI personalized offers; identified preferred channels to serve offers to customers
  • 13.6X higher conversions; 2.5X higher purchase frequency
Increasing Digital Service Adoption

Increasing Digital Service Adoption

  • AI identified content fitting each customer’s interests; recommended them in real-time to drive adoption
  • 3.6% successful opt-ins; 8% increase in ARPU
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Expanding the Active User Base

Expanding the Active User Base

  • AI personalised onboarding and nurtured user journeys across services driving sustained engagement at scale
  • 30% uplift in DAUs; 8% growth in MAUs
Accelerating Digital Services Revenue

Accelerating Digital Services Revenue

  • AI personalized content discovery across multiple services accelerating engagement and driving subscriptions
  • 18% increase in music streaming; 10% increase in infotainment viewership
Elevating Digital Experiences in Real-time

Elevating Digital Experiences in Real-time

  • AI predicted player inactivity and triggered personalized, real-time interventions reducing churn and improving engagement
  • 77% accuracy in identifying at risk users
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Increasing Customer Servicing Efficiency

Increasing Customer Servicing Efficiency

  • AI predicted customer intent in real-time; provided agents with contextual insights
  • 60% accuracy in call intent prediction; 25% reduction in average handle time.
Elevating Workforce Productivity

Elevating Workforce Productivity

  • AI unified HR policies, documents, and real-time HRMS data into a single conversational self-service experience for employees
  • Improved employee experience through intuitive self-service

Customers Speak

I appreciate the effort put by Flytxt in revamping our CVM platform successfully and on-time. It proves that a success story can be created with proper planning and execution; and physical presence is not a barrier to executing business goals

Sanjeev Rawat

Chief Information Technology Officer Hutch 3

It is great to note Flytxt’s notable wins amidst a challenging global environment. All the best wishes to Flytxt team

Mohamed Hamdhy Hassen

GM-Marketing Hutchinson, Srilanka

We appreciate Flytxt’s role in this achievement. Looking forward to your continued support in the journey ahead

Enzo Scarcella

Group Chief Consumer Officer MTN

I appreciate the effort put by Flytxt in revamping our CVM platform successfully and on-time. It proves that a success story can be created with proper planning and execution; and physical presence is not a barrier to executing business goals

Sanjeev Rawat

Chief Information Technology Officer Hutch 3

It is great to note Flytxt’s notable wins amidst a challenging global environment. All the best wishes to Flytxt team

Mohamed Hamdhy Hassen

GM-Marketing Hutchinson, Srilanka

We appreciate Flytxt’s role in this achievement. Looking forward to your continued support in the journey ahead

Enzo Scarcella

Group Chief Consumer Officer MTN

Transform Enterprise Marketplace Efficiency with High-impact Agentic AI Solutions

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Transform Enterprise Marketplace Efficiency with High-impact Agentic AI Solutions