Account Management

The Challenge

Are you a leader who can nurture and build the business?
Do you have it in you to transform your customers to promoters of Flytxt business

Do you have the leadership material to take up this challenge?

As the Account Manager you will:

Ensure the timely and successful delivery of Flytxt solutions as agreed and contracted with the customer. Identify areas of improvement to further revenues from the customer.
Develop relationship of trust with key stakeholders at customers end. Ensure that this healthy relationship is maintained between customer and Flytxt at all levels.
Develop new business with existing clients. Negotiate and close agreements to maximize profits
Ensure timely invoicing & collection as per the contracted terms for Flytxt solutions and services delivered to the customer
Monitor key account metrics and forecast trends. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Keep the customer appraised about Flytxt roadmap and new capabilities being introduced
Transform Clients to promoters. Demonstrate value to clients. Obtain new customer references from existing customers
Manage cross functional teams to ensure collaborative teamwork.
Optimize resource costs by judiciously selecting and allocating resources in a timely manner.
Support

You will report to the Account Head/ Sales Head.

You have

10+ years of Relevant experience
MBA from a recognized B-School preferably.
Track record of successful account management experience with multiple domains in multiple geographies.
The ability to make impactful customer centric solution presentations to customer organizations (CMO/Marketing Director, Product Heads, Technical Heads)
Ability to identify, connect and network with key stakeholders at the customers end on a regular basis.
Understand commercials, contracts and the ability to negotiate sustainably profitable commercial terms and conditions
Ability to manage multiple functional teams and facilitate collaborative team work to achieve effective results.
Should have managed teams with multicultural background
Should have a good understanding of the latest trends in Customer Value Management (CVM), developments in AI and emerging technologies.

You also have

Fluency in English is must
Excellent communication and presentation skills
Good Networking Skills
Attention to details and ability to analyze data and arrive at better solutions
Willingness to travel or move to different geographies as per organizational needs

Your location

And Incidentally ….

Apart from this life-time opportunity, the company will also offer a competitive compensation package

Customers and Partners

DRIVING MEASURABLE BUSINESS OUTCOMES