Article in The Economic Times
October 25, 2013
Flytxt provides data analytics technology and services in the area of customer experience and revenue management. The Thiruvananthapuram-based firm has customers across India as well as in places like Dhaka, Lagos, Nairobi and Dubai. The company has grown from two customers in 2008 to 29 by 2012.
Article in The Hindu
October 10, 2013
A group of foreigners, mostly Africans, all new recruits at Flytxt, are in Technopark to attend a course
Article in CIOReview
September 16, 2013
Flytxt has been included in CIOReview magazine’s ’10 Most Promising Big Data Companies’. These providers not only provide solutions to the enterprises, but help them identify the core criticalities leading to huge revenue expenditure that can be curtailed by using the best fit for these issues. A distinguished panel comprising of CEOs, CIOs, VCs, analysts including CIOReview board scrutinized several companies and finalized this list.
Article by Sam Mittal, Senior VP, Flytxt
July 1, 2013
Despite enterprises worldwide investing heavily in mobile self applications, its discovery and adoption is still a daunting task. Enterprises hire marketing agencies to market their app to their customers however they forget that they have the most powerful tool in their hand – their call centers. When their customers call them, enterprises can push their app automatically to them. Another problem that adds to the pain per Nuance research is that “41 percent people still call centers as either they forget they downloaded the app or they remember the call center number as it is easy to dial”.
