Job Title
Director – AI Solutions
Job Code
Director – AI Solutions_Malaysia
Job Purpose
The Director AI Solutions Sales – APAC Region will be responsible for achieving the regional sales quota by driving enterprise adoption of Flytxt’s AI-based customer engagement and decision intelligence solutions. The role requires deep understanding of AI/ML-based SaaS platforms, enterprise digital transformation initiatives, and consultative selling in the telecom/BFSI and adjacent industries.
Qualification
- MBA or equivalent degree from a reputed institute.
- Minimum 10 years of enterprise solution sales, including extensive experience in AI/ML-based SaaS, analytics platforms, or digital transformation solutions.
- Strong background in selling to telecom operators, BFSI; exposure to customer engagement, marketing automation, and analytics platforms is highly desirable.
- Experience working in front-end, client-facing roles in reputed technology or AI solution companies.
- Understanding of AI/ML-driven use cases for telecom/BFSI and digital enterprises.
- Knowledge of data platforms, analytics, customer engagement systems (OSS/BSS, IN, CLM).
- Ability to translate business needs into AI solution recommendations.
Requirement
- Drive end-to-end sales cycle for AI-driven customer engagement and decision-intelligence solutions, from lead identification to achieving the sales quota defined for the allocated region.
- Articulate and position Flytxt’s AI product capabilities (predictive models, decisioning engines, realtime personalization, automation workflows) to address business pain points.
- Engage customer leadership (CMO, Chief Digital Officer, Head of Analytics, Product Heads) with a strong value-based and ROI-driven narrative.
- Conduct discovery workshops to understand customer data maturity, AI adoption roadmap, and use-case requirements.
- Demonstrate strong understanding of AI/ML applications in telecom/BFSI—customer lifecycle management, churn prediction, cross-sell/upsell, next-best-action, revenue acceleration.
- Map customer requirements to Flytxt’s AI and analytics capabilities, ensuring precise solution fit.
- Collaborate with product, pre-sales, and data science teams to propose customized AI-led engagement solutions.
- Define and execute a winning sales strategy for the region focused on AI transformation initiatives.
- Prepare customer-centric AI solution proposals, commercial models (SaaS, subscription, outcome-based), and business cases.
- Lead presentations, demos, and proposal discussions with enterprise customers.
- Build and maintain strong senior executive relationships within target accounts.
- Leverage regional partners, system integrators, and consulting firms to accelerate opportunity development.
- Drive joint go-to-market plans and facilitate multi-party engagement for deal closure.
- Lead commercial and contract negotiations involving SaaS licensing, data usage, cloud deployment, and performance-linked pricing.
- Ensure compliance with internal processes, pricing governance, and legal frameworks.
