September 13, 2022
Flytxt announced that its CLTV AI for CX solution is now available on SAP Store and is part of SAP’s industry cloud portfolio for the telecommunication industry. Flytxt CLTV AI leverages integration capabilities of SAP Business Technology Platform (SAP BTP) and integrates with SAP Customer Data Platform to deliver actionable customer and product intelligence to improve customer experience workflows and decisions, resulting in better business outcomes.
July 12, 2022
In this blog article, Dr. Vinod Vasudevan, CEO of Flytxt, discusses why Customer Lifetime Value (CLTV) is a key business metric for subscription businesses. He highlights how CLTV is all about understanding customer behavior dynamics, and how AI can help analyze usage and purchase patterns beyond human-scale to derive insights that guide enhanced CX decisions and actions.
May 27, 2022
Lyca Mobile is launching Flytxt’s CVM Accelerator in the US and Europe after a successful pilot programme, where the CVM accelerator increased the average revenue per user (ARPU) by 1.3%. Now Lyca Mobile aims to use the solution in its seven most lucrative markets; the goal is to get the maximum value from every ‘personalised customer interaction’ through customer experience (CX) systems like Salesforce Marketing Cloud.
May 26, 2022
Lyca Mobile will deploy Flytxt’s AI-powered Customer Value Management (CVM) Accelerator across its seven largest markets. CVM Accelerator will feed actionable customer and product insights for Lyca to maximize Customer Lifetime Value (CLTV) across personalized customer interactions.
