March 24, 2022
Customer success is an emerging category of software products that help companies retain and acquire customers more efficiently. The continuing investor preference for subscription revenue and wide adoption of the SaaS business model, not to mention accelerated digitalization, are all the ingredients to drive further growth of the customer success market. 451 Research includes Flytxt as one of the vendors who offer promising solutions for Customer Success in multiple industries like Telecom and Banking.
March 18, 2022
Flytxt partners with Oracle for introducing new data-driven experiences in Oracle Digital Experience for Communications. The solution will improve the precision with which CSPs launch products and provide personalized customer care.
August 25, 2021
As the telecommunications industry transitioned from rule-based to augmented/autonomous marketing, Flytxt adapted its technology using AI, data analytics, and machine learning (ML) to enable hyper-personalization at scale.
“Flytxt’s autonomous and explainable AI applications drive marketing optimization at scale. These applications ensure that enterprises will never miss any opportunity to maximize customer value across numerous micro-moments and contexts,” noted Ruman Ahmed, Best Practices Research Analyst for Frost & Sullivan. “
August 25, 2021
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Frost & Sullivan recognized Flytxt with the ‘2021 Global Company of the Year Award’ for ‘AI in Telecom Marketing’ domain. Frost noted that Flytxt’s autonomous and explainable AI applications drive marketing optimization at scale and ensure that enterprises will never miss any opportunity to maximize customer value across numerous micro-moments and contexts.
