By : Flytxt Data Science R&D Team
Deep learning got popular after it was proven commercially for use cases like speech recognition and image processing. It has its own advantages over traditional machine learning models as it can learn better representations by itself from large raw data set with very little dependency on humans. It has been featuring now in the top 10 technology trends predicted by industry observers like Gartner for last few years. Deep learning is increasingly getting adopted across many industries including telecom.
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By : Flytxt
According to a recent study by Rosetta, a customer engagement focused agency –
‘Engaged customers buy 90% more frequently and spend 60% more per transaction’
Engaged customers are the ideal customers to have, more so in the telecom industry with fierce competitive dynamics emerging across traditional and digital players. To stay competitive and be profitable in the present business scenario, telcos’ need to rethink their customer engagement strategy that enable them to develop and retain customers ‘for life’ rather than merely go on an acquisition rampage. Proactive customer engagement instills a strong connection between a consumer and a brand that is strengthened over time, resulting in mutual value. Telcos across the world have established vast experienced teams tracing panoramic consumer affair and analyse customer behaviour on various parameters in order to plan their campaigns accordingly – feeding personalised offerings to the customers.
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By : Flytxt
The government’s demonetisation decision, barring 86 per cent of currency in circulation, was undeniably disruptive. The Jan Dhan-Aadhaar-Mobile trinity and now demonetisation are the backbone of far-reaching reforms to improve the socioeconomic condition of the most marginalised sections in our society – the rural citizens.
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By : Flytxt
Telcos in India and around the world are undergoing a major evolution phase with the advent of Fourth generation Long Term Evolution (4G LTE), but is also facing the brunt of dwindling numbers. This is common with almost all the communication service providers (CSP) across the country. While the specific challenges faced by an operator in a region may vary, but they have some common short-term as well as long-term challenges which they have to tackle.
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