Increasing Customer Servicing Efficiency - Flytxt |

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Increasing Customer Servicing Efficiency

AI predicted customer intent in real-time; provided agents with contextual insights
60% accuracy in call intent prediction; 25% reduction in average handle time.

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Best fit plan auto recommendation and omni-channel promotion to drive customer e..

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Stimulate and regularize usage of inactive customers through continuous customer..

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Improving offer acceptance across touchpoints with machine learning model to dyn..

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Leading online retail chain stimulated online sales inquiries through targeted p..

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Machine learned offer prioritization and automated recommendation improves produ..

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Stimulate the usage of inactive ‘foreign resident’ customers through..

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Accelerating mobile money penetration with contextual offer recommendation

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Enhance productivity and performance of customer care agents with machine learne..

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Drive customer engagement on new digital channels to maximize sales

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Drive adoption of content streaming services among postpaid customers for maximi..

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Re-engage inactive customers and stimulate usage through contextual upsell

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Drive uptake of real-time contextual offers through comprehensive customer value..

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Enhancing Customer Engagement with Dynamic Product Bundles

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Covid 19 Lockdown: E-commerce Drives Sales by Precision Marketing

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Driving Usage of Mobile Wallet by Contextual Customer Engagement

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Reviving Inactive customers through Social Media Engagement

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Driving profitable customer engagement quickly with CVM-in-a-Box solution

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Creating brand awareness by engaging customers using hyper localized promotion

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Privacy-Preserving Analytics: Enabling collaboration between Telco and partner t..

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A global MVNO plugs in Flytxt’s AI to assure business outcomes of campaigns on..

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A major Asian Telco optimised performance of live marketing campaigns with Flytx..

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A leading 4G service provider leveraged Flytxt’s packaged CVM cloud soluti..

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A fintech company regularizes payment behavior of BNPL customers

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A leading Telco in East Africa leverages Flytxt’s AI to accelerate business ou..

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A microlending service provider personalizes onboarding journey of its customers

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A super app company leverages Flytxt’s CVM SaaS solution to drive repeat usage

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An OTT company drives multi-content subscriptions with personalised recommendati..

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A leading APAC Telco Used Flytxt’s CVM SaaS to Launch a Loyalty Program to Boo..

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A major African Telco leverages Flytxt’s AI to increase offer uptake on inboun..

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A Leading Telco Leverages Flytxt’s Retention Accelerator SaaS To Revive Data U..

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Applying AI to reduce customer effort and deflect calls from call centers

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A premier insurance company leverages Flytxt AI to improve cross-sell rate by 12..

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Telco Optimizes B2B Lead Generation through Data-Driven Insights and Omni-Channe..

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An Asian MVNO upgraded postpaid contracts of customers to increase overall Custo..

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AI-Driven Cross-Selling Boosts Telco Group’s Fixed and Broadband Revenue b..

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An Online Gaming Company Reverses User Drop-Off and Boosts High-Value Player Ret..

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How Flytxt Helped a Telco Shift from One-way Messaging to Rich Digital Engagemen..

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How Flytxt solution reduced email outreach cost by 86%? Going from vendor-driven..

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How Flytxt’s Niya-X Marketing Expert helped a leading financial services p..

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How Flytxt’s AI Outperformed Heuristics to Boost Subscription Revenue of a..

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Accelerating Digital Business Growth

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Increasing Micro-asset Business and Collection Efficiency

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Growing Assets Under Management (AUM)

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Increasing Digital Service Adoption

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Accelerating Product Revenue Growth

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Elevating Customer Loyalty

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Elevating Digital Experiences in Real-time

Digital:

Accelerating Digital Services Revenue

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Expanding the Active User Base

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Increasing Customer Servicing Efficiency

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Elevating Employee Care & Experiences