Flytxt expands market share in APAC with Viettel Telecom agreement
February 6, 2018, Dubai
Flytxt, the independent market leader in intelligent customer engagement technology, has secured a software as services agreement with Vietnam’s largest telecoms firm, Viettel Telecom. Flytxt will implement the technology along with its partner COMIT, a leading regional system integrator.
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Flytxt introduces intelligent voice interface for digital customer engagement
October 12, 2017, Mumbai
Flytxt today announced the availability of an intelligent voice interface for NEON-dX, its digital customer engagement product. NEON-dX will use analytics and artificial intelligence (AI) to personalise conversations on any digital touch point that supports Amazon Alexa and Google Assistant.
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Flytxt raises US $11 million to scale-up product adoption
April 26, 2017, Dubai
Flytxt, a fast growing customer data analytics software company, today announced that it has closed a US $11 Million financing with DAH Beteiligungs GmbH a company related to the Hopp family office. The company plans to invest new funds in R&D to continue evolving its software product to further its growth in the Telecom Industry and expand to other verticals. It will also help company to execute its close to US $100 million order backlog.
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Zain partners Flytxt to enhance customer experience
February 28, 2017, Barcelona, Spain
Flytxt, a fast growing customer data analytics software company, announced today that it has entered into an agreement to deploy its Customer Value Management (CVM) solutions for Zain Group, a leading mobile telecom innovator in eight markets across the Middle East and Africa. Flytxt, through its CVM solutions, will deliver deeper customer insights to enhance customer experience and revenue for Zain Group operations.
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