Flytxt designated a Hot Vendor for HFS OneOffice
November 16, 2022, Dubai
Company recognized for enabling AI-driven customer lifetime value (CLTV) maximization.
Dubai – November 16, 2022 – Flytxt has been selected by HFS Research as a OneOffice™ Hot Vendor in its Q3 2022 report for its revolutionary Customer Lifetime Value Maximization solutions, designed around proprietary AI trained on insights from trillions of data points. HFS Hot Vendors display differentiated offerings and out-of-the-box thinking that can be both inspiring and useful. They are recognized for their vision and strategy to impact and disrupt the market.
In the current competitive market, customer experience strategies require easily adaptable and flexible technology solutions to achieve sustained business growth and CX leadership. HFS designated Flytxt as a OneOffice OneEcosystem Hot Vendor for its solutions that provide accurate data insights on customer behavior for subscription businesses to maximize customer and product lifetime value.
“Flytxt has taken a differentiated approach to designing and delivering solutions using AI, analytics and cloud to enable better CX decision making” said Melissa O’Brien, Executive Research Leader, CX, HFS. “Flytxt’s global clientele and strategic partnerships prove their solutions’ capability to guide CX decisions and actions at scale towards maximizing customer lifetime value.”
Maximizing customer lifetime value is a key success factor for subscription economy businesses. But they continue to struggle with the lack of solutions that effectively address the underlying intractable and unstructured optimization problem with large-scale data but partial information. Flytxt’s well-trained AI makes it easy for enterprises to measure, monitor and maximize their customer lifetime value.
“We are excited to receive this recognition from HFS for our technology that fills a key gap in the CX solution landscape”, said Dr. Vinod Vasudevan, CEO, Flytxt. “Our solutions built on well- trained AI, provide subscription economy businesses with an easy-to-use solution to continuously drive higher ROI from their CX and digital transformation initiatives.”
Leading CX vendors like Oracle and SAP have adopted our CLTV maximization AI in their solutions and over 80+ digital enterprises across the globe use our solution to continuously maximize customer lifetime value across CX workflows.
