Mobile Applications Strategies Will Be Transformed by Cognizant Computing
June 2014
This report explains how cognizant computing will put apps, services, cloud and analytics to the forefront of customer retention strategies for B2C companies in the near future. In this report, Gartner recommends that B2C companies should adopt a mix of analytical methods such as predictive, behavioral, exploratory and prescriptive depending on the objective. Flytxt enabling CSPs to monetize data through behavior analytics has been mentioned in the report as an example of how analytics drives cognizant computing to deliver value for B2C companies
Gartner clients can access the report from here.